Shipping policy

Processing Times

Once your order comes through, our team gets it pulled, checked, and packed — most orders leave our hands within 1–2 business days. Because we hand-inspect pieces before they ship, a habit that comes from running a real storefront where quality checks happen in person, orders placed on weekends or holidays begin processing the next business day.

Shipping Carriers and Delivery Windows

We ship via USPS, UPS, and FedEx, selecting the carrier best suited to get your order to you reliably. Once your package leaves our facility, standard delivery typically takes 5–6 business days. A shipping confirmation email with tracking is sent as soon as your label is generated.

Where We Ship

At this time, Candi Couture Boutique ships within the United States only. As we continue to grow our online presence, expanding shipping availability is something we're actively considering — for now, our focus is on doing domestic shipping reliably and well.

Free Shipping

Orders totaling $50 or more ship free, automatically applied at checkout — no code required. Orders under $50 ship for a flat rate, calculated at checkout.

Order Tracking

Every order ships with tracking. If your tracking shows delivered but the package hasn't arrived, check with neighbors or a building's front desk first, since carriers occasionally misdeliver — if it's still missing after 48 hours, reach out and we'll help track it down with the carrier.

Delays and Exceptions

Severe weather, high-volume periods like holidays or major sale events, and carrier-side disruptions can occasionally extend delivery beyond our typical estimate. We'll communicate known delays as soon as we're aware of them.