What sizes do you carry? Fit varies by silhouette — our wrap dresses tend to run true to size with adjustable tie closures, while our petite line is cut specifically for shorter frames rather than simply shortened. Always check the individual size chart on each product page.
Where are you located? We're based in Decatur, Illinois, with a physical storefront at 2490 N Water St Ste 13, alongside our online shop.
Do you ship internationally? Not at this time — we currently ship within the United States only.
How long will my order take to arrive? Orders are processed within 1–2 business days, then typically arrive within 5–6 business days via USPS, UPS, or FedEx, depending on your location.
Is shipping free? Yes, on orders of $50 or more. Orders below that threshold ship for a flat rate at checkout.
What's your return policy? You have 30 days from delivery to return unused, unworn items with tags attached, with no restocking fees. We cover return shipping on damaged or incorrect items; the customer covers return shipping for fit or preference-based returns.
Do you offer exchanges? Yes — email us at contact@candii-couture.com with your order number and we'll help arrange a size or color swap, based on current stock.
What payment methods do you accept? All major debit and credit cards, Shop Pay, and PayPal.
What's the difference between your shift and wrap dresses? Our shift dresses have a straighter, more structured silhouette that skims the body — great for a polished, no-fuss look. Our wrap dresses cinch at the waist with a tie closure, offering a more adjustable, curve-flattering fit. Product pages note which silhouette each dress falls under.
Can I modify or cancel my order after placing it? Because we begin processing quickly, reach out as soon as possible at contact@candii-couture.com or (217) 330-5950 — we'll do our best to accommodate changes before an order ships.